Posts

Showing posts with the label EGLOO

EGLOO Cam SD Card Troubleshooting: Recognition Issues, Formatting Errors, and Compatibility

  EGLOO Cam SD Card Troubleshooting: Recognition Issues, Formatting Errors, and Compatibility Hello from EGLOO! Many customers have questions regarding SD card compatibility, recognition issues, and formatting errors when using EGLOO Cam. This guide provides step-by-step solutions to help resolve these issues efficiently. 1. Which SD Cards Are Compatible with EGLOO Cam? While EGLOO’s official 32GB microSD card is optimized for use, you can also use other brands. ✅ Supported SD Card Specifications: Storage Capacity : Up to 128GB Card Type : MicroSD / MicroSDHC / MicroSDXC File System : FAT32 ⚠ Not Supported: ❌ 256GB, 512GB, or higher capacity SD cards ❌ ExFAT or NTFS-formatted SD cards If you need more than 6–7 days of storage , you may consider upgrading to a 128GB microSD card , which is fully supported . 2. How to Fix SD Card Recognition Issues If your EGLOO Cam is not detecting your SD card , follow these troubleshooting steps: 📌 Step 1: Check for a Faulty SD Card 1️⃣ Remove...

EGLOO Cam: Troubleshooting Auto Shutdown, Connectivity, Overseas Use, and Power Consumption

  EGLOO Cam: Troubleshooting Auto Shutdown, Connectivity, Overseas Use, and Power Consumption Hello from EGLOO! Many customers have asked questions about auto shutdown, Wi-Fi disconnections, overseas compatibility, manual recording, electromagnetic safety, and power consumption . This guide provides detailed answers to help you optimize your EGLOO Cam usage! 1. Why Does EGLOO Cam Disconnect or Auto-Close? If you’re monitoring live footage for an extended period and notice a message saying “Connection will be lost in a few seconds” or automatic app shutdown , here’s how to fix it: 📌 Solution 1: Enable Local Network Mode 1️⃣ Make sure your camera and viewing device are connected to the same Wi-Fi network . 2️⃣ Enable “Local Network Mode” in the app settings. ✅ This prevents the camera from disconnecting while viewing on the same network . 📌 Solution 2: Use the EGLOO-S App for Uninterrupted Viewing If you need to monitor your camera from an external network (outside your home Wi-Fi...

EGLOO Cam Setup & Connection Issues: Troubleshooting Guide for S4+ and S8

  EGLOO Cam Setup & Connection Issues: Troubleshooting Guide for S4+ and S8 Hello from EGLOO! Thanks to your incredible support, EGLOO Cam has been selling out repeatedly , and we couldn’t be more grateful! However, as more customers begin using our cameras, we’ve noticed an increasing number of inquiries about initial product setup and installation . Since Wi-Fi connection and security settings are crucial for home cameras, some customers may experience difficulties during the setup process . If you're struggling to connect your  S4+, or S8 EGLOO Cam , this guide will walk you through step-by-step troubleshooting . Step-by-Step Troubleshooting for EGLOO Cam Connection Issues Step 1: Check Your Wi-Fi Type Different models require different Wi-Fi settings: S4+, S8  → Supports both 2.4GHz and 5GHz Wi-Fi If you're unsure about your Wi-Fi type, check your router settings or look at your network name (SSID). Many routers label their networks as “5G” at the end of the nam...

EGLOO Cam SD Card Usage & Storage: Frequently Asked Questions (FAQ)

  EGLOO Cam SD Card Usage & Storage: Frequently Asked Questions (FAQ) Hello from EGLOO! Today, we’re addressing the most frequently asked questions about SD card usage with EGLOO Cam. If you’ve ever wondered about storage capacity, recording duration, or how SD card data is managed, this guide will clear things up! 1. Do I have to use an official EGLOO Cam SD card? This is one of the most common questions we receive! While we do sell an official 32GB microSD card on our official store , you are not required to use it. For those needing larger storage capacity , we support up to 128GB microSD cards, as long as they are genuine products from reputable brands . 2. How long can an SD card store video recordings? The storage duration depends on the SD card’s capacity and video quality settings. Based on 1920x1080 Full HD resolution , you can expect: 16GB SD card → Stores approximately 3.5 days of video 128GB SD card → Stores up to 28 days of video Note: The actual storage ti...

Introducing EGLOO Cam’s Cloud Service: The Ultimate Time-Saving Solution for Home Security

Introducing EGLOO Cam’s Cloud Service: The Ultimate Time-Saving Solution for Home Security Have You Ever Found Home Security Cameras Inconvenient? Hey there, this is EGLOO , and today, I want to introduce you to our latest cloud service designed to enhance the functionality of EGLOO Cam. Have you ever used a home security camera —whether it's a home cam, pet cam, or baby cam —and found it inconvenient or frustrating? While many high-quality security cameras are available on the market, we've heard from numerous customers that installing cameras in their homes often leads to more stress —worrying about missing important moments or spending too much time reviewing footage. The Problem: Time-Consuming Video Monitoring Most security cameras come with SD card storage , allowing users to record and replay footage. This can be useful when reviewing past events or checking what happened while you were away. However, many of our customers—especially busy parents, working professionals,...